At Neelambari, we prioritize customer satisfaction and strive to provide the best quality Adivasii Hair Oil. If you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refund:
1. Refunds are available for products purchased directly from Neelambari’s official website or authorized retailers.
2. To be eligible for a refund, the product must be unused, in the original packaging, and returned within 15 days of purchase.
3. Proof of purchase, such as a receipt or order confirmation, is required to process your refund request.
Non-Refundable Items:
• Used products.
• Products that have been tampered with or damaged after delivery.
• Products purchased on sale or through a special promotion.
How to Request a Refund:
1. Contact our customer support team at adivasiihairoiloriginal@gmail.com with your order details.
2. Ship the product back to the return address provided by our support team.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Processing:
• If approved, your refund will be processed within 7-10 business days. The amount will be credited back to your original payment method.
• Shipping costs are non-refundable.
Exchanges:
If you received a damaged or defective product, please contact us immediately for an exchange.
For any questions or concerns, please reach out to our customer service team at adivasiihairoiloriginal@gmail.com